Guides
Plain-language explanations of Canada’s Air Passenger Protection Regulations — written from the regulations, the CTA’s published data, and the region-by-region court research behind the Delayed.ca engine.
Tools
The Excuse Decoder
Paste what the airline told you — see the excuse pattern and what the law says about it.
CTA Wait Calculator
File a complaint today — see the date it would resolve at the reported average pace.
Guides
Flight delay compensation in Canada: the complete picture
The APPR amounts ($125–$2,400), who qualifies, the deadlines, and how to actually claim.
The airline denied my claim — now what?
The eight excuse patterns, who carries the burden of proof, and why denials are often the start, not the end.
Small claims court vs. a CTA complaint
The two escalation lanes compared honestly — fees, timelines, and the one rule about never running both.
Claiming compensation from Air Canada
Where the claim form actually lives, what to expect, and the voucher trap.
Claiming compensation from WestJet
The 72-hour rule, the exact-match trap, and why you screenshot everything.
Claiming compensation from Porter
The eligibility-check flow and how payment is issued.
Claiming compensation from Flair
The booking-email requirement and your right to money over vouchers.